Businesses today rely heavily on communicating information through voice, electronic mail, and fax. With a fast based business environment comes an increase in the amount of messages of all kinds. Knowing that a lost message could result in a lost opportunity, businesses must make sure that all messages and communication channels are being handled properly.

Globitel offers UltraVox, a solution that enables businesses to efficiently manage all types of messages, and provides easy access for employees to manage their messages anytime, anywhere.

Key Features

• Auto-attendant
  Serves as a primary, secondary or off-duty attendant that answers and routes incoming calls to a particular department, a specific person or to voice mail.
• Voice mail
  Takes messages and allows users to send and forward messages, increasing productivity and enhancing interoffice communication. Users can be notified by phone, SMS or email once a new message is recorded.
• Email integration
  Notifies users of the arrival of a new voice or fax message by sending an email message containing the voice or fax message file.
• Email reader
  Users can call UltraVox from any telephone, enter their user ID and password and check for new email messages. UltraVox reads the subject, time received and the body of the message, and indicates the existence of a file attachment.
• Web browser based accessibility
  Users can access their messages and manage their settings using any web browser.
• Fax on demand
  Callers can locate documents stored on the system and fax them directly to their fax machines.
• Fax mail
  UltraVox can provide a private fax mailbox for each user in the company where fax messages are stored. Users can have their fax messages sent to their email accounts or access them using a web browser, thus, enabling them to view the fax body on screen. Alternatively, users can retrieve their fax messages using a fax machine.
• IVR capability
  Powerful IVR capabilities enable UltraVox to provide information to callers from any data source on the network. IVR applications can be easily developed and maintained using an open script language.
• Hospitality features
  UltraVox is integrated with Micros Fidelio and other hotel management systems to provide an easy to use, robust voicemail system for hotels.